We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [email protected] with details of the product and the defect. You can send the item you consider defective to our address (you can find our address on https://elf-bar76531.blog5star.com/27153317/a-5-segundos-truque-para-pod-descartavel-elf-bar